Ofoq Al Diafah — أفق الضيافة

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KPI Metrics

Lists & Charts

Tip: Click a widget to add it. Drag the ⠿ handle to rearrange. Click × to remove.

Inventory Activity Log

All changes to rooms and batches

Voucher Activity Log

All voucher actions and status changes

👥

Step 1

Group & PAX

✈️

Step 2

Flights

🏨

Step 3

Hotels & Meals

🚌

Step 4

Transport

👥 Group & Client Information

Select the client company and enter group details

Client Company

Agency Name

Group Number

Leader Phone

Agent Phone

Agent Email

Internal Notes

Mutamers (PAX)

Total PAX

Men

Women

Vouchers by Status

Top Agencies by PAX

Room Inventory by Status

Rooms by Type

Mutamers by Nationality

Hotels — Batch Usage

Voucher Summary Table

Room Utilisation

Voucher Conversion Rate

Reservation Completion

PAX per Voucher

Avg. Nights per Stay

Mutamers by Nationality

Bus Reservations Status

Inventory Source Mix

Profit & Loss Statement

All Time

أفق الضيافة · Ofoq Al Diafah

P&L by Agency

P&L by Hotel

Company Information

Company Name (English)

Company Name (Arabic)

Commercial Registration No.

VAT Number

Phone

Address

Website

WhatsApp Business

Voucher & Booking Defaults

Default Check-in Time

Default Check-out Time

Default Beds Per Room (Men)

Default Beds Per Room (Women)

Default Currency

VAT Rate (%)

Notification Preferences

Notify when a voucher is confirmed

Notify when hotel reservation is pending

Notify when bus reservation is pending

Notify on new field agent comments

Sharing Defaults

Default Agency Email Footer

Default WhatsApp Signature

Lookup Tables

Customise the dropdown options used throughout the system

Room View Types

Room Types

Cancellation Reasons

Refund Types

Data Management

Export All Data

Download a full JSON backup of all your data

Import Data

Restore from a previously exported JSON backup

Import Backup

Clear All Data

Permanently delete all rooms, vouchers, reservations, and mutamers. Cannot be undone.

Payment Schedule

⚠ Overdue Accounts

Hold expired or unpaid for more than 7 days

✅ Recently Collected

Arrival Departure Hold Expiry Individual Booking

Upload Mutamers from CSV

Upload a CSV file with mutamer details and associate them to a voucher

Associate with Voucher

Select Voucher

CSV File

📄

Drop CSV file here or click to browse

Required columns: first_name, middle_name, last_name, phone, dob, nationality, passport_no, sex
Optional: id_number (Saudi citizens)

CSV Format Template

              first_name,middle_name,last_name,phone,dob,nationality,passport_no,id_number,sex

              Ahmed,Ali,Al-Rashidi,+966501234567,1985-03-15,Saudi,A12345678,1085031500001,Male

              Fatima,,Hassan,+966509876543,1990-07-22,Egyptian,EG9876543,,Female

Tick the rooms to include. Adjust Qty, Nights and Sell Price. Cost is fixed from inventory.

Reservation Summary

Rooms	—	—	—
Meals	—	—	—
Tours	—	—	—
Grand Total	—	—	—

COST (wholesale)

SELL (client price)

MARGIN

📎 Drop screenshots here or click to upload

Available Reserved No Data

Select an action to apply to multiple vouchers at once.

	Ref	Agency	Status	PAX

⏰ The reservation will be automatically cancelled if payment is not received before the deadline.

Default: 24 hours · Max: 720 hours (30 days)

Override the hours calculation with a specific date/time

🕌 Ziyarah Tours

✈️ Airport Transfers

🛣️ Intercity

🔒 Dedicated Charter

🌙 Night Service

Direct consumer reservation — no agency or voucher required

📋 Direct booking — no voucher required. This creates a hotel & meal reservation immediately.

Step 1 of 3 — Batch & Purchase Source

Purchase Source

Room Configurations

Meal Plans

Agreement & Confirm

Auto-filled when you select a hotel and dates. You can edit it.

Selected Hotel Details

🏨

Direct Hotel

Purchased directly from the hotel property

🤝

Middleman Agent

Purchased through an intermediary broker

🏢

Company Owned

Rooms owned or leased by Ofoq Al Diafah

Agent / Provider

Agent / Provider Name

Agent Phone

Agent Email

Commission Rate (%)

Lease / Ownership Ref

Internal Cost/Night (SAR)

Add as many room configurations as needed. Each row can represent multiple rooms of the same type.

💡 Tip: Use "Quantity" to add multiple identical rooms at once — e.g. 10 Standard rooms with City View. You can still edit each room individually after import.

Define meal plans for this batch. Each meal can be priced by a fixed count (flat SAR amount) or as a percentage of the total batch room cost.

💡 Tip: Meals added here are attached to the batch and become available to apply when creating vouchers for guests staying in rooms from this batch.

Review & Confirm Inventory Agreement

Please review all details carefully before confirming. This creates a permanent record of the inventory agreement.

⚠ Inventory Agreement Declaration

I confirm that all batch and hotel details entered are correct and match the physical agreement

I confirm that the room configurations and quantities listed above are accurate

I confirm the contract period and pricing are consistent with the signed agreement

🚌 Bus Tour / Ziyarah

✈️ Airport Transfer

👕 Laundry Service

Pricing Summary

Add rooms above to see pricing

أفق الضيافة

Ofoq Al Diafah

Hospitality Operations Platform

👥 User Management