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Clients
Client companies and travel agencies
Hotels
Manage your hotel directory
Third-Party Providers
Service & supply providers
Bus Companies
Manage your transport providers
Tours Inventory
Bus tour packages and pricing
Rooms & Meals Inventory
Inventory Activity Log
All changes to rooms and batches
B2B Bookings
Voucher Activity Log
All voucher actions and status changes
New B2B Voucher
Step 1 of 4
👥
Step 1
Group & PAX
✈️
Step 2
Flights
🏨
Step 3
Hotels & Meals
🚌
Step 4
Transport
👥 Group & Client Information
Select the client company and enter group details
Mutamers (PAX)
Individual Bookings
Direct B2C reservations
Bus Tour Bookings
Notifications
Reports
Operational overview
Vouchers by Status
Top Agencies by PAX
Room Inventory by Status
Rooms by Type
Mutamers by Nationality
Hotels — Batch Usage
Voucher Summary Table
Operations Report
Key ratios & operational performance
Room Utilisation
Voucher Conversion Rate
Reservation Completion
PAX per Voucher
Avg. Nights per Stay
Mutamers by Nationality
Bus Reservations Status
Inventory Source Mix
Profit & Loss Statement
Income, cost of sales, gross profit & net result
Profit & Loss Statement
All Time
أفق الضيافة · Ofoq Al Diafah
P&L by Agency
P&L by Hotel
User Management
Team members and access control
General Settings
System configuration for Ofoq Al Diafah
Company Information
Voucher & Booking Defaults
Notification Preferences
Sharing Defaults
Lookup Tables
Customise the dropdown options used throughout the system
Room View Types
Room Types
Cancellation Reasons
Refund Types
Data Management
Export All Data
Download a full JSON backup of all your data
Import Data
Restore from a previously exported JSON backup
Clear All Data
Permanently delete all rooms, vouchers, reservations, and mutamers. Cannot be undone.
IT Support Tickets
Report issues and track resolutions
Accounts Receivable
Outstanding payments across all bookings
Payment Schedule
⚠ Overdue Accounts
Hold expired or unpaid for more than 7 days
✅ Recently Collected
Activity Log
Full audit trail of system actions
Calendar
Arrivals, departures & hold deadlines
Arrival Departure Hold Expiry Individual Booking
All Reservations
Every booking across all types
Mutamers
Upload Mutamers from CSV
Upload a CSV file with mutamer details and associate them to a voucher
Associate with Voucher
CSV File
📄
Drop CSV file here or click to browse
Required columns: first_name, middle_name, last_name, phone, dob, nationality, passport_no, sex
Optional: id_number (Saudi citizens)
CSV Format Template
first_name,middle_name,last_name,phone,dob,nationality,passport_no,id_number,sex
Ahmed,Ali,Al-Rashidi,+966501234567,1985-03-15,Saudi,A12345678,1085031500001,Male
Fatima,,Hassan,+966509876543,1990-07-22,Egyptian,EG9876543,,Female
Done
أفق الضيافة
Ofoq Al Diafah
Super admin: adnan.akhonbay@gmail.com
Super admin: 12345678
Hospitality Operations Platform
👥 User Management